Terms and Conditions

Summary of Rental Terms and Conditions

This document contains a brief summary of rental Terms and Conditions applicable to AmeriDream RV. The full details of our rental contract do apply. Rates are quoted in US dollars.

Booking Amendments

If you wish to make any changes to your booking (including voluntary downgrade) the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule.
The following situations are classified as booking alternations:

  • Change of date for vehicle pick-up or drop-off
  • Change of location (depot) for vehicle pick-up or drop-off
  • Change of vehicle category
  • Name change.

If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.

Full Prepayment and Rental Prepayment Booking Amendments:
– A change fee of $90 in addition to any difference in rate will apply.

Rental Extension

If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from AmeriDream who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an AmeriDream Branch immediately on confirmation of the rental extension.

Whilst on hire, if you decide to extend your rental duration (changing the drop-off date) by 2 nights, the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 nights or more, the booking amendment rule applies as outlined above.

Failure to obtain authorisation will result in the renter being charged double the nightly gross rental rate.

Other AmeriDream Rates

Flex rates are completely separate to any other rate or special you may have. Flex rates do not replace these other rates or specials; rather Flex rates offer you another choice. Flex rates only apply to new bookings. AmeriDream will not accept cancellations of any other rate scheme that are then rebooked using Flex rates or vice versa. Flex rates cannot be combined with any other rate scheme.

Rental Charges

Rental Charges are calculated on a “per night” basis.

Security Deposit

  • Rentals require a security deposit which can vary depending upon the location you choose to pick up your vehicle and the package you have chosen. Please enquire at time of booking as to the amount of the security deposit required at your pick-up location (generally this varies between US$750 and US$1,500).
  • An open, signed credit card authorization is taken at departure for all rentals
  • Security deposits MUST be made with CREDIT CARDS ONLY (No debit cards) and will be processed. We only accept Visa, MasterCard, American Express and Diners Club.
  • Deposits are refunded when the vehicle is returned complete with all equipment in a clean and undamaged condition.

Administration Fees / Taxes

For pick-ups at our Los Angeles, San Francisco, Las Vegas and Denver locations, a charge of 10% of the total cost will be levied to cover administration fees, government taxes, duries and other associated costs. Administration fees can be either prepaid or paid at the rental counter on collection of the vehicle.

Exchange Rate / Currency Variations

All credit card transactions are conducted in US Dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.

Hours of Operation

Note that hours may vary at each of our AmeriDream locations.  Please see the Locations section of this website for more information.

Mileage / Early Returns/Unused Miles

500 mile packages are available for purchase at our current rates. Mileage packages must be prepaid before departure. Sorry, there are no refunds for early returns or unused miles.

Repairs/Maintenance Responsibility

Our fleet of vehicles is in top mechanical condition. In the unlikely event that a mechanical failure occurs, guests are authorized to proceed with the necessary repairs up to $100.00. For expenses over $100.00, guests must telephone the rental station for authorization before proceeding with repairs. Replacement parts must be returned to the rental station for reimbursement. Guests assume full responsibility for damage to tires and undercarriage. Oil, tire pressure and coolant must be checked at each refueling. Costs for oil will be refunded upon presentation of receipts.

Smoking Policy

Our vehicles are smoke-free. Any unit that is smoked in will be charged $500 minimum for cleaning.

Vehicle Collection and Return

Vehicles must be collected and returned to our branches (no airport returns). Transfers to and from the AmeriDream depots are not included in the rental price. It is the renter’s responsibility to get to and from the branch.

Vehicle Return Late Fee

A fee of US$50 per hour for the first 3 hours, after 3 hours a flat fee of $300 will be charged when a vehicle is overdue without permission. This fee applies after 11:00AM Monday to Friday.

Rental Duration

AmeriDream reserves the right to impose a minimum rental period at various times of the year.  This minimum rental period may differ at each of our pick-up locations.  Please contact us for more information about minimum rental periods during the time you plan to travel.

Transfers

Vehicles must be collected and returned to our branches (no airport returns). Transfers to and from the AmeriDream depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.

Pets

Sorry, pets are not allowed.  A $500 minimum charge will apply for cleaning any unit that a pet has traveled in.  Guide dogs are an exception to this rule and are permitted.

Driving License/Driver’s Age

  • All drivers must possess a driver’s license valid for the entire rental period. This license must have been held for at least two years.
  • An international driver’s license is recommended for foreign tourists, however an accredited English translation will be accepted in lieu of an international driving permit.
  • Minimum age is 21. Only drivers listed on contract are allowed to drive.
  • The original driver’s licence must be shown at time of pick-up when the driver is present.

Travel Restricted Areas

Vehicles are not permitted to enter Mexico or Alaska or travel on the North Canol Highway in the Yukon at any time. Vehicles are not allowed to operate in Death Valley during 15 May to 15 September due to extremely high temperatures, which can cause system failures. At other times guests visit these areas at their own risk and are thus responsible for all recovery and other charges. During certain periods these areas are not habitable and could pose a danger to the driver and passengers.

Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels.  An additional surcharge of US$1000 will apply for any pick-ups from San Francisco and US$700 will apply for any pick-ups from any other location for travel to the Burning Man Festival. Please advise Clients intention to travel to burning man at the time of booking.

Colorado Road Safety Fee

A surcharge of $2.00 per night (maximum $90.00 per booking) applies to all rentals picking up from the Denver branch.

Vehicle Preparation Fee

A fee of $100 applies on collection of the vehicle to cover the vehicle preparation and equipment. This includes all pre-cleaning and mechanical servicing, 1st tank of propane gas and vehicle kit (pots, pans, crockery, cutlery, cooking utensils, broom and dust bin).

Personal Kit Fees

Personal kits are charged at $50.00 per person per booking. Our convenience kit includes dishes, cookware, pillows, linen, towels, sleeping bags and cleaning equipment.

Campground Guides

Each vehicle is supplied with complimentary road maps and campground guides.

One-way Rental Fees

Based on availability, we offer one-way rentals to and from all of our vacation center locations. One-way rentals are done on a request basis and the applicable fee will be determined once the one way is approved.

Additional Products

Depending upon your pick-up location, additional items such as camp chairs, camp table, GPS, child seats etc may be available at our current pricing.

Change of Drop-off Destination

If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from the AmeriDream rental depot. Subject to the change being approved, a minimum additional charge of $700 will apply.

Winterization

All motorhomes must be winterized when travelling in freezing conditions. This includes the water pipes, toilet, fresh water tanks, sinks, shower, water filter, water heater and all holding tanks. Winterization requires that the water be drained from the fresh water tank, water pipes, water filter, water heater and all waste tanks. Once the vehicle is winterized, no water can be put into the fresh water tank and cannot be hooked up to the city water supply. Therefore, no water is available in the motorhome. The toilet can be used only if non-toxic RV antifreeze is used to manually rinse and flush. Vehicles picking up from a branch where the temperature is 35 degrees Fahrenheit or below will be winterized. It is the renters’ responsibility to have the vehicle winterized while on a trip at his/her owns expense should the weather conditions require. The renter is also financially responsible for having the vehicle re-winterized on the return trip if the vehicle was winterized at the time of pick-up. A US$150 re-winterization fee will be charged by AmeriDream if the vehicle is returned non-winterized when the temperature is 35 degrees Fahrenheit or below. The renter will be fully responsible for any damages to the plumbing and water systems caused by freezing during their trips.

Infringements and Administration Fees

AmeriDream reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, AmeriDream reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of $75 per fine will be applicable.

Change of Vehicle

Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category

Vehicles cannot be requested by make or model, only by vehicle category

Fuel

AmeriDream makes no representation as to fuel consumption. Vehicles are supplied with a minimum ¼ tank. If the guest returns with less fuel than on departure, he/she will be charged for that amount of fuel. There is no refund if guest returns with more fuel than on departure.

Travel Insurance

We strongly recommend that renters ensure they take out the highest level of travel insurance.

Payment Options and Cancellation Fees

Cancellation fees for Deposit only

  • If cancelled 60+ nights prior to pick up and 7 nights or more after the booking date – $100 cancellation fee.
  • If cancelled 59 to 30 nights prior to pick up – 20% of Total Rental plus one way fees (minimum $250)
  • If cancelled 29 to 15 nights prior to pick up – 50% of Total Rental plus one way fees (minimum $250)
  • If cancelled 14 nights or less prior to pick up or no show – 100% of Rental plus applicable one way fees.

Cancellation Fees for Rental Prepayment and Full Prepayment

  • No refunds, change fee of $90 will apply in addition to any difference in rate.
  • Bond is 100% refundable when booking is cancelled.

Hot Deal Specials Payment Options

  • Rental Prepayment, Full prepayment.

Cancellation Fees

  • No refunds, change fee $90 will apply in addition to any difference in rate.
  • Bond is 100% refundable when booking is cancelled.
  • There is no refund for late pick up or early return of vehicle.

Rates/Terms/Conditions

Are subject to change without notice.

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